Build Profitable Customer Relationship with Microsoft Dynamics 365 Marketing
Dynamics 365 Marketing elevates customer experiences, allowing you to orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. The Dynamics 365 Marketing app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products and allows you to make faster and better decisions using the power of data and AI.
Real-time marketing allows you to trigger customer journeys in real time based on the signals and rich profile data you collect from your customers, pick the right channel for each individual, and connect in the moments that matter.
Powerful email marketing, customer journeys, lead scoring, marketing pages, and social posting, allow you to seamlessly connect your marketing and sales processes.
You can send emails and newsletters, create forms and landing pages to capture leads that you can score, grade, and then hand off to sales.
It also has a great feature for managing in-person events and webinars that includes seamless integration with Microsoft Teams. Out of the box, outbound marketing provides email and social channel capabilities, but you can also build your own custom channels