Guide to Microsoft Dynamics 365 CRM and ERP

In the new digital economy, business research, and intelligence take on new meaning to enterprises and leading organizations as they leverage data and modern technology, such as artificial intelligence, big data, and analytics, to drive innovations, expand into new markets, improve customer experience, and increase profitability. Brands that dominate today's business landscape are data-driven companies that effectively utilize valuable insights from their data to guide them in their strategic decisions.

Microsoft Dynamic 365 is a set of intelligent business applications that help you run your entire business to deliver better performances and better outcomes. The applications unify Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) capabilities by delivering new purpose-built applications to help manage specific business functions. The application is data first driven giving you 360-view of their customers. By leveraging this data driven application, organizations can have deeper engagement with their customers, and employees from acquisition through to retainage, reduce costs, optimize operation, and empower their teams

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